Government can apply lessons learned from industry’s success in automating help desk interactions for citizen services. Artificial intelligence–enabled chatbots, for example, have made it easier for ...

If you want to rule marketing today, you have to not only possess information but also track valuable data for your business. Knowing that a company has 100,000 faceless clients is not enough; it is ...

Power Automate on Windows is a tool that allows you to automate desktop and web applications. Automating a task in Power Automate involves creating a flow and filling it with actions. Ensure you have ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...